Selecting from the three-tier TeklynxCare support program, customers can choose a support program that is tailored to their needs. Customers can enroll through their TEKLYNX reseller or by contacting TEKLYNX at 888/629-4444. TEKLYNX continues to provide free support to its direct resellers.
The new TeklynxCare Program has several benefits. "For our resellers, it gives them a new level of service to offer their customers while knowing that they will receive the best support possible," said Michael Dworak, TEKLYNX global customer care process manager. "For customers, they gain timely, direct access to TEKLYNX expertise to keep their TEKLYNX labeling, print management and host connectivity systems working at peak efficiency."
Three levels of support
The TeklynxCare Program is available at three levels:
TEKLYNX International is the leading software developer of automatic identification and data collection (AIDC) products including software for label design, host connectivity, and data collection. Its software products feature the widest range of device and driver support in the industry. TEKLYNX is a Microsoft Certified Partner and has connectivity relationships with multiple ERP (Enterprise Resource Planning) software providers. Over 200,000 companies in 120 countries rely on its integrated software solutions for supply chain automation, warehouse management, shipping and receiving, inventory control and asset management. The company is headquartered in Milwaukee with operations in the United States, Europe, Japan, Singapore, and Canada. More information on TEKLYNX International is available at www.teklynx.com.
, Corporate Headquarters
12000 West Park Place, Milwaukee, WI 53224-3002. Tel: 414-577-3900; Fax: 414-577-3901.