MILWAUKEE – TEKLYNX® International, the world's leading developer of software products for the automatic identification and data collection (AIDC) marketplace, today announced a new Professional Services Group to serve the North American market. Under the direction of Michael Dworak, global customer care process manager, the Professional Services Group brings over 25 years of custom development experience delivering solutions for any size installation, including applications that integrate with SAP enterprise-level solutions, other ERP systems and legacy host systems. Designed to complement the skills and offerings of TEKLYNX reseller and system integrator partners, the new group gives the company's partners a higher level of consulting expertise that can be offered to their customers.
Wide range of professional services
The TEKLYNX Professional Services Group brings the company's expertise under a single group to focus its resources to offer comprehensive print management solutions, custom label design services and training. The group has also built a centralized knowledge base across the company that details successful implementations in order to apply that knowledge in support of new projects.
Print management solutions include:
"This is a unique approach to print management solutions," commented Dworak. "It marshals our 25 years of software development experience, pairs it with unprecedented print management integration skills and pulls it all together through a comprehensive knowledge base that enables us to build on successful in-field implementations. The Professional Services Group substantially expands the support we can give our resellers while offering our customers new levels of support."
Flexible training programs also offered
In addition to TEKLYNX custom consulting services, the company also announced a full range of training programs for basic and advanced label design, as well as host connectivity and data collection training for the SENTINEL™ Print Pack and BACKTRACK® data collection products. Training is offered on-site at reseller or customer premises, at one of TEKLYNX' training centers, or over the Internet.
TEKLYNX International is the leading software developer of automatic identification and data collection (AIDC) products including software for label design, host connectivity, and data collection. Its software products feature the widest range of device and driver support in the industry. TEKLYNX is a Microsoft Certified Partner and has connectivity relationships with multiple ERP (Enterprise Resource Planning) software providers. Over 200,000 companies in 120 countries rely on its integrated software solutions for supply chain automation, warehouse management, shipping and receiving, inventory control and asset management. The company is headquartered in Milwaukee with operations in the United States, Europe, Japan, Singapore, and Canada. More information on TEKLYNX International is available at www.teklynx.com.
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