News | August 8, 2002

TEKLYNX creates specialized print management Professional Services Group

First major AIDC company to offer targeted development and consulting focused on creating customized print management solutions…

MILWAUKEE – TEKLYNX® International, the world's leading developer of software products for the automatic identification and data collection (AIDC) marketplace, today announced a new Professional Services Group to serve the North American market. Under the direction of Michael Dworak, global customer care process manager, the Professional Services Group brings over 25 years of custom development experience delivering solutions for any size installation, including applications that integrate with SAP enterprise-level solutions, other ERP systems and legacy host systems. Designed to complement the skills and offerings of TEKLYNX reseller and system integrator partners, the new group gives the company's partners a higher level of consulting expertise that can be offered to their customers.

Wide range of professional services
The TEKLYNX Professional Services Group brings the company's expertise under a single group to focus its resources to offer comprehensive print management solutions, custom label design services and training. The group has also built a centralized knowledge base across the company that details successful implementations in order to apply that knowledge in support of new projects.

Print management solutions include:

  • Label design services – The Professional Services Group handles high volume and specialized label designs, including compliance labels.
  • Customized front ends, print management applications and on-site consulting – TEKLYNX consultants can help customers gain a competitive advantage through greater efficiency.
  • SAP print integration – As a certified Smart Forms XML Interface partner, TEKLYNX consulting staff are able to optimize print management with enterprise systems.
  • Host connectivity – TEKLYNX consultants, experienced in Internet protocols, application interfaces and system level programming, can integrate printing solutions into virtually any enterprise system.
  • Material handling interfaces – TEKLYNX has deep experience with different label media to create reliable, cost effective label printing solutions for any environment.
TEKLYNX' Professional Services Group staff work with systems integrators and Value Added Resellers to develop customized enterprise-specific integration solutions for AIDC installations. The group is expert at integrating AIDC solutions into warehouse management systems (WMS), enterprise resource planning systems (ERP) and all other enterprise-level sales, administrative and management systems.

"This is a unique approach to print management solutions," commented Dworak. "It marshals our 25 years of software development experience, pairs it with unprecedented print management integration skills and pulls it all together through a comprehensive knowledge base that enables us to build on successful in-field implementations. The Professional Services Group substantially expands the support we can give our resellers while offering our customers new levels of support."

Flexible training programs also offered
In addition to TEKLYNX custom consulting services, the company also announced a full range of training programs for basic and advanced label design, as well as host connectivity and data collection training for the SENTINEL™ Print Pack and BACKTRACK® data collection products. Training is offered on-site at reseller or customer premises, at one of TEKLYNX' training centers, or over the Internet.

TEKLYNX International is the leading software developer of automatic identification and data collection (AIDC) products including software for label design, host connectivity, and data collection. Its software products feature the widest range of device and driver support in the industry. TEKLYNX is a Microsoft Certified Partner and has connectivity relationships with multiple ERP (Enterprise Resource Planning) software providers. Over 200,000 companies in 120 countries rely on its integrated software solutions for supply chain automation, warehouse management, shipping and receiving, inventory control and asset management. The company is headquartered in Milwaukee with operations in the United States, Europe, Japan, Singapore, and Canada. More information on TEKLYNX International is available at

N/A, Corporate Headquarters
12000 West Park Place, Milwaukee, WI 53224-3002. Tel: 414-577-3900; Fax: 414-577-3901.