Intellution unveils updated iGlobalCare customer support Website
The updated site - iGlobalCare Online (support.intellution.com) - features a wide assortment of enhanced technical content and a newly designed user interface for faster and easier navigation.
"Intellution has completely overhauled our iGlobalCare support site with the technical tools our users need to build more powerful solutions," says Sheila Kester, VP of customer services for Intellution. "With these tools, users can build more effective solutions that translate to more powerful applications, reduced costs, and faster response in today's competitive marketplace."
iGlobalCare, Intellution's comprehensive customer support program, not only includes the newly overhauled online support site, but also includes free product upgrades, 24-hour emergency technical support, and another new offering, a content-rich Knowledge Base CD, updated and delivered quarterly to iGlobalCare members.
Among the features on iGlobalCare Online:
- Knowledge Base with over 1,000 technical articles by Intellution engineers and other technical experts in the user community,
- the latest software improvement modules to enhance applications,
- sample software code to expedite solution development,
- add-on software components that add powerful new functionality to existing solutions,
- self-help system that empowers users to resolve issues and find help faster,
- a new user interface for more efficient content searches.
"Today, manufacturers want to see a fast, measurable return on their technology investments. Intellution is delivering ROI by enabling users to quickly develop solutions to their manufacturing challenges," Kester says, adding that iGlobalCare Online provides our users with fast, easy access to the software and application tools they need to accomplish these goals.
Edited by Jim Lardear
Managing Editor, PlantAutomation.com