White Paper | November 19, 2007
Safety Kleen Gets A "Tidy" Start To Mobile Automation
Source: Intermec, Inc.Case Study: Safety Kleen Gets A "Tidy" Start To Mobile Automation
Safety-Kleen is the leading industrial waste management, parts cleaner and oil recycling and re-refining company in North America, serving hundreds of thousands of customers. To do some "cleaning up" of its own data, to improve cash flow from faster, more accurate billing, and to better integrate field operations with new corporate systems, Safety-Kleen set out to automate its business processes with a mobile computing system that would modernize its field service operations and environmental reporting. No reason to waste time. Once its mind was made up, the company determined to develop and deploy the mobile systems to 1,400 users in 160 branches throughout North America in the shortest time possible.
"Once you get working on a project like this there's no reason not to get it out into the field as quickly as possible," said Safety-Kleen's Robert Hawkins, who spearheaded the project. Hawkins brought more than 20 years of experience developing and managing mobile computing systems to his effort to modernize Safety-Kleen's operations, but noted: "We have so many EPA regulations and record keeping requirements that automating our field force is like no other environment. It complicates things about two times more than any other environment I've worked in."
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